Crimestopper Knowledge Base

A remote start system is an electronic device that allows you to start your vehicle by remote control without actually being inside the vehicle or using the key. The remote start system supplies the vehicle with power and simulates a start just as if you were inside using the key.

There are many reasons that a remote start system can come in handy. By far, the most popular application for a remote start system is cold weather warm up. Imagine not having to go out into freezing or below-zero temperatures 10 to 20 minutes before going anywhere to warm up your vehicle. The remote start system allows you to simplify your life and take care of this tedious task for you. In the desert or warm climates, a remote start system comes in handy to cool your car down before entering. Imaging not having to sit on a burning hot seat or touch a burning hot steering wheel. Remote starting systems are multi-functional devices that have many applications for private and commercial vehicles.

Today’s remote starting systems are packed with safeguards and safety features to protect your vehicle. Crimestopper remote starting systems incorporate in-line fuses to prevent damage due to an electrical short and when using a safety hood pin switch, the system will not start the vehicle if the vehicles hood is open. Crimestopper systems also include a Valet mode that temporarily inhibits remote starting. The valet mode is used for having your vehicle serviced or parked by an attendant. There are additional safety features built into the Crimestopper system that prevent the unit from keeping the starter motor from grinding and for faults in the installation or wiring.

Currently Crimestopper manufactures remote start systems for automatic transmissions only. This is to guarantee 100% safe and reliable operation. Note that if you install or have a system installed in a manual transmission vehicle, it is UNAUTHORIZED and NOT supported by Crimestopper Security Products Inc.

This is usually not a problem. Crimestopper remote start systems include what is called an OEM Disarm output. The OEM Disarm output sends out a signal to disarm a Factory Alarm system before a remote start to prevent any conflicts with the vehicles existing alarm. Once the vehicle is remote started, the Crimestopper system also includes an OEM Re-arm wire to re-arm the alarm, allowing the vehicle to be protected while running.

What if my car has a passive security system that requires my key to be in the ignition in order to start my car?

You can still have a remote start with these types of systems. Crimestopper manufactures special anti-theft adapters to allow remote start installations with these types of security systems. These adapters are not included with the system and must be purchased separately. Some times these types of security systems require you to get another vehicle key and have it programmed at your car dealership. We recommend that you consult with your installer beforehand.

Remote start systems do not cause damage on their own. Sometimes vehicle computers can be damaged due to improper installation of a remote start or from the connection of a particular circuit. This is why it is important to have an authorized dealer install your system. Remote start systems may be above the level of a do-it-yourself or first-time installer. If you are going to try a remote start, we recommend that you should be experienced and have installed alarms or remote start system before. Call Crimestopper at (800) 998-6880 to assist you with dealer locations in your area.

Crimestopper remote engine starters include state-of-the-art circuitry that monitors your vehicles engine. Crimestopper systems use a Smart Tachless mode or a Tach Signal input mode. The installer of your remote start system can choose either method for the installation. The �Smart� Tachless mode uses precise voltage monitoring to determine when your engine has started, while the Tach signal input monitors electronic pulse signals directly from the engine. Either of these two methods has been proven safe and reliable for remote starting purposes.

Crimestopper systems incorporate multiple layers of protection against theft while your vehicle is remote started. When your installation includes keyless entry, the remote starter locks the vehicle while running; therefore it would require forced entry to gain access to the vehicle. Secondly, the remote start system includes a �Brake reset� circuit. In order to get your vehicle into gear the brake must be depressed. If the brake is pressed without your key in the Ignition switch turned to the ON position, the engine will instantly shut down. Thirdly, when using a safety hood pin switch, a remote started engine will instantly shut down if someone forces entry by opening the hood.

Crimestopper remote start systems include an Extended-Range (ER) on-glass antenna system. These window mount antenna systems will allow you to start your vehicle from up to 500-1000 ft. away. There are new FM models now available that incorporate special High-Frequency 2-way Paging. FM systems cost slightly more, but offer the luxury of greater range and 2-way paging. With FM 2-Way paging, the remote control is also a pager that receives signals from the vehicle for remote start confirmation. There is not more guessing whether or not your vehicle has started when using these new systems. If you are using a special RS901 add-on model, the range will be the same as your existing remote controlled system.

This is usually a feature of the remote start system itself. Typically, the most common run times are around 20 minutes, however the Current Crimestopper models include your choice of four settings that include times of 12, 24, 36, and 48 minutes. Check in your original paperwork to see if your model has the ability for different engine running times.

Can I use my existing Factory Keyless entry remote control for remote start?

This is no problem for most vehicles with a Factory keyless entry system. Crimestopper manufacturers a special remote start system that is designed for use with your existing Factory remote controls called the RS901.The RS901 system can be programmed to interface to the lock/unlock system of your vehicle to allow you to control a remote start with your existing Factory Keyless remote control.

Can I hook up a remote start if I have another alarm system other than Crimestopper brand?

Again, you are in luck. Crimestopper RS901 remote start system can also function with most brands of alarm systems that have an Auxiliary channel to activate an optional accessory. The RS901 model system can be connected to the auxiliary output allowing you to add a remote start system onto Crimestopper or other brand of alarm system. This is often called and Add-on or Slave remote start installation.

Yes, Crimestopper remote start systems can be interfaced to your vehicles existing power door lock system. Interfacing the power lock systems on some vehicles may require extra parts and labor so check with your installer beforehand to be sure if power door locks will be part of your installation. Interfacing the power locks to your remote start increases the overall safety of the installation because the unit will lock the door during a remote start thereby preventing an unlocked/unattended running vehicle.

Crimestopper remote start systems are maintenance-free. Other than observing a few minor cautions over the lifetime of the installation, there is NO maintenance. We ask that you remove the two in-line fuses to the system when jump starting your vehicle or placing it on a battery charger. For your own safety, NEVER remote start a vehicle in a closed garage! Exhaust fumes are poisonous and can kill! Be sure to place the unit in valet mode to prevent unauthorized use of your system as needed.

Crimestopper remote start systems can be expanded in several ways. Our current systems include an Auxiliary channel or �Trunk pop� output. This output is designed for interface into vehicles with an existing powered trunk release button. You will then be able to release the trunk with your Crimestopper remote control. There is also an RS300 module that allows your remote start system to turn on your vehicles interior light and provide separate drivers� unlock control. These are all optional accessories and usually require extra parts and labor for the installation, so we recommend that you check with your installer beforehand.

Do you have a temperature-controlled remote start system for extreme cold conditions?

Crimestopper manufactures a special �Cool Timer� Temperature and Timer interface to be used with Crimestopper remote start systems. The RS400 Cool Timer allows you to select from four different low temp thresholds. Once the temp reaches this low level your vehicle will automatically start to prevent fluid freeze-up. The same Cool Timer module also allows you to select four different hourly intervals to activate a remote start at specific hourly time intervals.

I have a remote starter. Occasionally the starter will turn the engine over (at a normal speed) but not start the vehicle.

Your system could have several different problems that may require an installer to fix.

If the system needs service please contact the RA DEPT at 1-800-998-6880 Ext 203

I have a CS-2011 alarm system that started going off (false triggering) on its own. I unplugged the sensor and let the vehicle sit for about an hour and it went off again. I then unplugged the dome supervision and let it sit for about an hour, only for the alarm to go off again by itself. I was wondering if the alarm is defective.

The CS-2011RS system includes disarm diagnostics, through the RED LED light, that will help in determining what caused the last trigger of the alarm system. This is a valuable tool in determining how the vehicle was tampered with or if there is a false alarm problem, in which case, you can make the necessary adjustments to correct the problem. When the system is disarmed with the remote you will hear the normal 2 chirps, then 4 quick chirps that indicate the alarm was triggered while you were away. Check the LED light for a sequence of flashes:

1 Flash = Shock Sensor

2 Flashes = Door

3 Flashes = Hood/Trunk

4 Flashes = Ignition

Diagnostics will reset when the Ignition is turned on or when the system is re-armed.

My alarm system has stopped working. It only locks and unlocks the doors. What could be wrong?

It sounds like the system is in Valet Mode. There should be a solid red LED on the dashboard.

2) Press and hold Valet button (red pushbutton in vehicle) approximately 4 to 6 seconds or until the alarm chirps.

I just got a new remote control for the RS-900 remote start with keyless entry. How do I get it to work?

1) Open hood. If no switch was installed, the hood switch wire must be grounded.

If you don't have a "Valet Switch" or "Hood Switch” you will need help from an installer. We include the switches in every system, but the installer doesn't always put them in. They are included for SAFETY reasons, so the vehicle can be serviced without the engine accidentally starting.

A solid red LED means the system is in "Valet Service Mode". To exit: Turn ignition "ON". Press and hold Valet button (in vehicle) about 4 to 6 seconds until red LED turns "OFF". We suggest you contact your installer to explain operation of the system.

I purchased a used vehicle which has a Crimestopper FCC ID# J5523518T1-PTX-PT2262 two button alarm system. Unfortunately, no operating instructions came with the purchase so I don't know how to operate it. Please provide operating instructions for this unit, or if unable to, please advise where/how I can acquire operational instructions.

We need to know what model Crimestopper Alarm is in the vehicle. The model # will be on the top label of the Alarm Module. It is located typically on the driver’s side, under the lower dash area. We suggest contacting an installer to help you locate the module.

To add new remote controls, you need a Valet/Program switch. It is a Red pushbutton switch about the size of a pencil eraser. It is typically located under the dashboard near the steering column or fuse box. The programming instructions vary depending on the model of your system. I would suggest getting the correct manual first at: http://www.crimestopper.com/manuals.html.

I just purchased a Crimestopper system and need wiring information for my vehicle. Can you help?

Vehicle wiring information is available from the TechWeb section of our web site. For a user name and password call Autrey at 1-800-998-6880 Ext. 219. There is a $3.95 charge for the service.

I have a 2-Way Crimestopper Alarm System. When I Arm, Disarm or use the Remote Start there is no response back to the remote control. What do you think is going on?

It's possible the vehicle transceiver has a problem or has learned the 2-way remote as a 1-way remote. Try reprogramming the remote control back into the system. When programming the 2-way remote, be sure to wait a few seconds for the system to learn the vehicle page back code before turning off the ignition. Otherwise the 2-way remote will act like a 1-way remote.

I have a CA-5004 BackStopper reverse warning system. What distance should I expect for sensing objects behind me?

The CA-5004 and CA-5005 BackStopper has a typical sensor range of 3 feet. We find this range to be the most practical and efficient; otherwise you may experience unnecessary alerts on uneven road surfaces or driveways.

I have a 2-Way Crimestopper Remote Start System. The issue is that the AAA battery life is less than a week. Can anything be done to extend the battery life?

Your 2-Way Remote Control has an obvious problem that needs repairs. It sounds like it isn't going into sleep mode (battery saving mode). This is a typical cause for short battery life. Normally the remote wakes up for a few milliseconds every couple of seconds. When any button is pressed or there's a valid RF Signal, the remote control stays ON for a few seconds to validate the code. The normal process allows battery life of 30 to 90 days. We can repair or replace your remote under warranty service. Please call the RA DEPT at 1-800-998-6880 Ext 203 for Returns, Repairs or Service. We will be happy to help.

I have a Crimestopper Combo Alarm System with Remote Start. How do I bypass the remote start and still use the alarm?

Connect the Remote Starters "White" Brake Reset wire to the "Gray" 14 gauge Accessory output wire. Don't connect the "Brown" (start output) or "Pink/white" (ignition output) on the high current plug. The solid "Pink" 14 gauge wire must be connected to ignition. The "Tach" wire can be connected for RPM controlled door locks but isn't necessary. Connect all other wires as needed for the alarm installation.